How to contact technical support team?

VERY IMPORTANT !!
MUST READ TO GET GET TIMELY SUPPORT

When sending an email to our Tech Support team, ensure you send it from an email account that is off the our network (eg. from the email account you have with your ISP).

All tech support replies originating from 2noc.com will be sent to the email address used to open the ticket. If you need to reply to the email, be sure to leave the trouble ticket number in the subject of the email, and refrain from quoting the email message.

When you submit a trouble ticket, please include the following information to speed up the resolution process:

The name of the server your website is on (Nameserver)
Your account username and password
Your main domain name
A detailed description of the problem you are experiencing

Please do not open multiple trouble tickets on the same issue if you already have an open trouble ticket for your issue, as this delays the resolution of all trouble tickets and prevents the system from being able to keep track of a trouble ticket's progress.

If additional information about an existing trouble ticket is available or requested, please follow-up with the same trouble ticket rather than opening a new one.

Remember, our Tech Support team is available 24 hours a day, 7 days a week to serve you !

SUBMIT A SUPPORT TICKET

What is LAMP ?

Linux Linux is, in simplest terms, an operating system. It is the software on a computer that enables applications and the computer operator to access the devices on the computer to perform desired functions. The operating system (OS) relays instructions from an application to, for instance, the computer's processor. The processor performs the instructed task, then sends the results back to the application via the operating system.

Apache Apache HTTP Server is a webserver developed and maintained by The Apache Software Foundation. The stated objective of Apache is to create an open source HTTP server that will run on any modern operating system and hardware. In addition to it's wide platform support, Apache is also infinitely configurable.

MySQL MySQL is a relational database management system (RDBMS) that runs as a server providing multi-user access to a number of databases. MySQL is officially ("My S-Q-L"),

PHP Hypertext Preprocessor is a widely used, general-purpose scripting language that was originally designed for web development to produce dynamic web pages.